New Chitose Airport Luggage Guide 2026: Storage, Lockers & Same-Day Delivery (Locations, Hours & Cost)

New Chitose Airport is the main gateway to Hokkaido and one of Japan's busiest regional airports, serving millions of domestic and international travelers every year. If you arrive before hotel check-in or need to explore the area before your flight, finding a secure place for your bags can make your journey much more comfortable.New Chitose Airport is packed with excellent facilities designed to free up your hands, but navigating the domestic and international terminals to find them can be overwhelming. This guide explains the most convenient baggage solutions available at New Chitose Airport, including coin lockers, staffed storage counters, and same-day suitcase forwarding services. You'll find detailed information on locations, operating schedules, pricing, and practical tips to help you travel hands-free and make the most of your time after landing.

Quick Overview

Whether you're arriving early for a flight, heading into Sapporo before hotel check-in, or traveling around Hokkaido with bulky luggage, New Chitose Airport (CTS) offers several convenient baggage solutions. From coin lockers and temporary luggage storage to same-day delivery services, travelers can easily explore Hokkaido hands-free. 

1. Coin Lockers

For shorter stopovers (under 3 days), coin lockers are located throughout the airport. In 2026, most lockers have been modernized to support both cash (coins) and IC card payments (Suica, Kitaca, Pasmo, etc.).

Locations

Lockers are available throughout:

• Domestic Terminal (1F–4F)

• International Terminal (2F–3F)

• Connecting Corridor (3F)

The airport provides small, medium, and large lockers, although availability varies by location.

Fees

Unlike standard lockers that charge per calendar day, New Chitose Airport lockers operate on a 12-hour cycle.Prices vary by locker size and location. 

About dimensions:

• Since the model varies depending on the installation location, it is possible that the size you request may not be available.

• The size of the largest model: 

  • Locker internal dimensions (width/depth/height [mm]).

  • Maximum width model: 530/575/840.

  • Maximum height model: 360/575/1132.

Maximum Storage Time

• Up to 72 hours (3 days).

• Longer-term storage requires using a baggage storage counter instead.

A refrigerated coin locker is also available on the 2nd floor of the Domestic Terminal near the international connecting passage, perfect for storing perishable items (note: these are refrigerated, not frozen).

Payment

While the baggage port service requires cashless payment (IC cards or QR codes), coin lockers accept coins. Be careful not to insert too many coins when extending your rental period, as this may cause jamming.

>>Click here for more details

2. Temporary Baggage Storage Counters

If you need to store oversized items like skis, snowboards, golf bags, or bicycles, or require storage beyond 3 days, the manned Temporary Baggage Storage counters are your best option.

Domestic Terminal — 1F (Near Tour Desk)

Domestic Terminal — 2F (Center Plaza)

International Terminal — 2F (Shizunai Logos)

>>Click here for more details

3. Same-Day Luggage Delivery Service

One of the most useful services for visitors is same-day luggage delivery between New Chitose Airport and Sapporo.If you want to head straight to a ski resort or go sightseeing in Sapporo without dragging your bags along, you can take advantage of same-day delivery services located right in the arrivals lobby.

Option A: Skyporter Service SAPPORO (Airport Counter/near arrival gate 2)

This counter specializes in immediate delivery directly from the airport to designated hotels in Sapporo's Chuo Ward (Central District).

• Drop-off Window: 8:00 AM – 2:30 PM (For same-day arrival at your hotel)

• Pick-up Window: Your bags will arrive at your destination hotel between 1:30 PM and 8:00 PM.

• Delivery Rates:

  • Carry-on size (up to 120 cm): ¥1,650 per piece

  • Checked baggage size (up to 160 cm): ¥2,200 per piece

  • Oversized / Non-standard (over 161 cm): ¥3,850 per piece

Option B: Airporter (Shizunai Logos)

• Delivery Rates: From 1,870 yen/piece

Please check their website for details.

Packing & Extra Services

Baggage Port

You can leave luggage that does not fit in the lockers, such as large carry-on cases and strollers.Luggage can be stored for a short period of time, and security is assured as the locker can be unlocked with your IC card.

Pricing:

• ¥200 per hour

• Additional ¥100 per 30 minutes

Maximum Duration:

• Up to 3 days

Baggage Wrapping Service

Available on the 3rd floor. It costs ¥1,100 for standard bags (under 160 cm) and ¥1,650 for large suitcases. Note that long items like snowboards or bicycles cannot be wrapped via the automated machine.

Airport Porter Service

transport your items inside the terminal facilities for ¥420 per piece (requires an advance reservation with the airport service desk).

Prohibited Items & Important Notes

❌ Prohibited for all luggage services

The following items cannot be stored or shipped:

• Flammables (lighters, fuel cylinders, etc.).

• Toxic or poisonous substances.

• Dangerous materials.

• Valuables (cash, credit cards, passports, jewelry) — these should always be carried with you.

⚠️ Important reminders

1. Coin lockers maximum: 3 days. For longer storage, use Temporary Baggage Storage.

2. Coin locker fees are charged every 12 hours — not per calendar day..

3. Temporary Baggage Storage fees are per calendar day — not hourly.

4. Same-day delivery requires advance booking (minimum 1 day prior).

5. Delivery cut-off times are strict — missing the deadline means next-day delivery.

6. Luggage insurance for delivery services is typically included up to ¥100,000.

7. Keep valuables, travel documents, and medication with you at all times.